Terms of Service

Last updated: July 17, 2026

1. Agreement

These Terms of Service ("Terms") are a binding agreement between DrawSort LLC ("DrawSort," "we," "us") and the individual or organization ("you," "Customer") using the DrawSort service at drawsort.com (the "Service"). By creating an account, uploading content, or purchasing a subscription, you accept these Terms. If you use the Service on behalf of a firm or other organization, you represent that you have authority to bind that organization, and "you" means that organization.

2. The Service

DrawSort ingests engineering drawing packages (PDF) and produces indexed, searchable, and exportable views of them: drawing indexes, equipment and room inventories, readiness reports, and linked or navigable PDF exports. Features vary by plan. We may improve or modify the Service; we will not materially reduce the core functionality of a paid plan mid-term without notice.

3. Accounts and organizations

• Authentication is provided through our identity provider. You are responsible for safeguarding your credentials and for all activity under your account.
• Workspaces are organization-scoped. Organization administrators control membership, roles, billing, and white-label branding for their organization.
• You must provide accurate account and billing information and keep it current.

4. Your content

• You retain all ownership of the drawing packages and other files you upload ("Customer Content").
• You grant DrawSort a limited, non-exclusive license to host, process, and display Customer Content solely to provide the Service to you.
• You represent that you have the rights necessary to upload and process the Customer Content (many drawing sets are owned by clients or design firms — it is your responsibility to have permission).
• We do not sell Customer Content and we do not use it to train machine-learning models.

5. AI-assisted extraction

The Service uses automated extraction, including third-party AI processors, to read drawing metadata, schedules, rooms, and equipment. Extraction output is machine-assisted and may contain errors; the Service marks how each value was read and flags low-confidence values for review. The Service is an indexing and preparation tool — it is not a substitute for reviewing the drawings themselves, and it does not provide engineering judgment. You are responsible for verifying extracted data before relying on it in professional work.

6. Fees and billing

• Paid plans are billed as recurring subscriptions through our payment processor. Per-drawing quotas, seat counts, overage rates, and hard caps are stated at purchase.
• Plans with a hard cap stop processing at the cap; plans with overage bill the stated overage rate.
• Fees are exclusive of taxes; you are responsible for applicable taxes.
• Except where required by law, fees are non-refundable. You can cancel at any time; cancellation takes effect at the end of the current billing period.

7. Acceptable use

You will not: (a) upload content you lack rights to; (b) attempt to access another organization's data; (c) probe, disrupt, or overload the Service; (d) resell the Service except under a written agreement with us; (e) use the Service to violate law or third-party rights.

8. Intellectual property

DrawSort owns the Service, including its software, design, and documentation. These Terms grant you no rights in the Service other than the right to use it while your subscription or pilot is active. Output generated from your Customer Content (indexes, reports, exports) is yours.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT EXTRACTED DATA IS ACCURATE OR COMPLETE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRAWSORT'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR BUSINESS.

11. Termination

You may stop using the Service at any time. We may suspend or terminate access for material breach of these Terms, non-payment, or misuse. On termination you may request deletion of your Customer Content; project deletion removes the uploaded files and their extracted data from the Service.

12. Changes

We may update these Terms. For material changes we will give notice (for example, by email or in-app). Continued use after the effective date constitutes acceptance.

13. Governing law

These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-laws rules. Venue lies in the state or federal courts located in Pulaski County, Arkansas.

14. Contact

Questions about these Terms: kiellandbrown@drawsort.com.